Guide Growing the Productivity of Government Services

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Growing the Productivity of Government Services

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COPS provide support for cloud-based solutions that help people be more productive. These office productivity tools can include spreadsheets, email systems, and other collaborations tools. They can also include internet-based services that make it easier for people to do their work without mandatory downloads or installation, allowing users the choice to do all their work online.

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This COPS cross-government community is important for the work of our team. We work with other departments to focus on office productivity applications across government. Second, the stage of the economic cycle has an important effect. The table below shows the average growth rate of multi-factor productivity per year for the s, the early s period of the Coalition government, and then under the Labor government.

There has been a marked decline in productivity growth in the last decade or so compared to the s and s. The decline has occurred during the tenure of both of the main political parties. In fact, there are a number of reasons for the low and negative growth of productivity in Australia so far this century.


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  • A paper prepared for the Productivity Commission in April last year provides useful insights. Some of the reasons for a fall in productivity are likely to be short term.

    Public service productivity: total, UK, 2016

    In particular in recent years the mining boom has seen several hundred billion dollars invested in expanding mining output. But, because of time lags, much of this investment is yet to result in increased output.

    In the coming years, the current investment boom will result in a large increase of mining output with limited additional investment - a productivity return on investment. Some other investments, especially in the electricity and water industries this century, have resulted in very small increases in measured output.

    The ABS measure of productivity shows a fall in productivity.

    Public service productivity estimates: total public service, UK: 2015

    Arguably, capital intensive desalination plants to increase the security of water supply in droughts and investments in electricity infrastructure to meet more extreme peak demands have provided benefits nonetheless. But governments do have an impact on productivity. The business community, including the Business Council of Australia in its Action Plan for Enduring Prosperity Restoring Prosperity , regularly argues that increases in government regulations, and especially duplicate regulations across the federal, state and local governments, have restricted the ability of businesses to adjust their practices to introduce productivity improvements.

    Other government policy actions that would support productivity growth include ending handouts to selected industries, including co-investments for car manufacturers and subsidised loans to some primary producers; taxation reform; simplification of the social security system; and using transparent benefit cost assessments to choose government investments. The productivity growth rate in Australia is a critical issue for both parties.

    The challenge, however, is how benchmarks are set and who determines them. Meredith points out that governments are already making significant improvements in the cash-strapped and increasingly overburdened health-care sector.

    Australia's Productivity: Some Insights from Productivity Analysis

    Similarly, in education, we have hiring freezes to try to contain some of those costs. Experts seem to agree there is much opportunity for greater efficiency in the public sector, including the implementation of productivity-enhancing technologies, more streamlined processes and greater emphasis on service enhancements. These changes, however, will not come about overnight, and will require, as Mr. Postmedia is pleased to bring you a new commenting experience. We are committed to maintaining a lively but civil forum for discussion and encourage all readers to share their views on our articles.

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